Why we have a Code
The Code of Conduct indicates the standards of professionalism expected of our website. It sets out, in general terms, the standards and duties, which it is reasonable to expect a website to adopt.
The adoption of this Code is an integral part of this website and provides the basis through
which we promote our commitment to quality and good practice.
Our website has a responsibility to:
1. maintain a professional and personal integrity
2. give their own continuing professional development a high priority,
3. conduct ourselves in such a way that our conduct would not be reasonably regarded by other bodies, as serious professional misconduct
4. respect confidentiality where this is appropriate and legitimate.
5. do our best to evaluate client needs and deliver appropriate and effective services.
7. ensure that our clients and all those participating in any process know what will be
involved
8. represent our own competence and experience objectively and avoid the use of
inaccurate or deceptive language in describing our services
9. recognise the extent of, and work from a base of, their own competence and experience
10. respond to any complaints in a prompt, courteous and substantive manner
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